Refund policy
All Sales Are Final!! We do not offer refunds only store credit on unworn and unsoiled garments!
1)NO RETURNS on Bodysuits, Lingerie, Swimwear,
2)ALL RETURNS must be of unworn clothing items with original tags and clear garment packaging with SKU label.
3)Return requests must be initiated within 7days(the first day of the return window starts the day tracking shows delivered status)of receiving all items in the order is shipped backed to us within 7 days of submission to qualify for a full refund.
If it is a split package order, it will start from the time of the final package delivery date and time.
4)Return shipping is the customer's responsibility unless it was a shipping error or a damaged item
5)Shipping Destinations: Customers within the United States and U.S territories
To start a return, you can contact us at embellish@embellishhaute.com Please note that returns will need to be verified through email then we will send you a return adress.
Return requests must be initiated within 2 days (the first day of the return window starts the day tracking shows delivered status)of receiving all items in the order are shipped back to us within 7 days of submission to qualify for store credit.
You can always contact us for any return questions at Embellish@embellishhaute.com
RETURN METHOD:
Your option to send us your return: By Mail.
HOW CAN YOU GET YOUR RETURN SHIPPING LABEL?
- Defective Product -
Download and Print
- Customer Remorse -
Return shipping is the customer's responsibility unless it was a shipping error or a damaged item
OUR FEES FOR RETURN OR REFUND OF UNITED STATES.
Damages and issues (Defective Products)
Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. For Our Defective products return is full free shipping. This means your shipping fee is USD 0.00 and the Re-stocking fee is USD 0.00
For your responsibility (Customer Remorse)
Please inspect your order upon reception and contact us immediately if the item that you purchased by mistake isn’t needed anymore or if the products are so that we can evaluate the issue and make it right. For your remorse products, you have to bear a certain amount for return shipping. You will bear the Actual cost of return shipping. The Re-stocking fee is GBP 30%
Unfortunately, we cannot accept returns on sale items or gift cards.
NO RETURNS all sales are final!
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, we do not offer refunds only store credit on unworn and unsoiled garments.
If more than 15 business days have passed since we approved your return, please contact us at Embellish@embellishhaute.com
Contact Us
Customer Support: 9:00 Am to 5:00 Pm ( Mon to Fri)
Address: Embellish Haute LLC.,New York, New York, 10001, United States
Phone Number:+1 (347) 687-6760
E-mail: Embellish@embellishhaute.com